UPM unable to connect to Marketplace after upgrade


After the latest upgrade for the Universal Plugin Manager in our test Jira 5.2.2, it is unable to reach the Atlassian Marketplace.

I had this same issue after first upgrading our Jira but resolved it by adding our proxy settings to setenv.sh and then it worked fine, however those settings are still in place so it must be a different issue.

1 answer

1 accepted

This widget could not be displayed.

Hey Ethan,

That's a bug in the new version of UPM (2.7.10) and is being traking here:


Hope that helps.



Thanks, getting around the issue for now by simply remaining on the version of UPM that comes in 5.2.2 and ignoring the message to update.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Jira

New 5k User Limit and Other Cloud Updates

Hi all! Lauren here from the Enterprise Cloud marketing team.  I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...

88 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you