Two status in one column won't let me choose both when moving task

Torben Christiansen May 13, 2024

Hi everyone,

I'm facing a bit of a challenge with my Kanban board setup, and I hope someone can help me out. Here's the breakdown:

Setup:
I have a Kanban board consisting of 6 columns: Hidden backlog, Planned, Analysis, Development, Test, and Deploy. Within three of these columns (Analysis, Development, and Test), tasks can exist in two different states: "In XXX" and "Done XXX".

Problem:
While my workflow is mostly functional, there's a peculiar issue that's been bothering me. Allow me to illustrate with an example:

Let's say I have a task in the "Planned" column. I can seamlessly drag it to "In Analysis" - no problem there. However, when attempting to drag it to "Done Analysis," I encounter a visual obstacle. Unlike the smooth transition I expect, I'm unable to visually drag it to the "Done Analysis" state. Instead, I have to manually open the task and change its state to "Done Analysis" using the dropdown menu.

Question:
Why am I unable to visually drag tasks between these two states within the workflow? Is there a fix for this issue or perhaps a workaround that someone knows of?

My workflow is as following: 

SCR-20240513-mpsf.png

I'd greatly appreciate any insights or solutions you might have on this matter.

Thanks in advance!

 

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Matt Parks
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May 13, 2024

Are you saying that you can transition from Planned into Analysis Done directly on the issue, but not from the Kanban board?

If so, that seems very strange, as I don't see a transition from Planned into Analysis Done, so I'm not sure how you could do it from the issue.

If, however, you're saying that once the issue is in "In Analysis", you can transition into Analysis Done from the issue but not the board, this also doesn't seem to be expected behavior, as transitioning the issue directly from the View screen isn't any different than transitioning it from the Kanban board. In that case, I would double check your board configuration to make sure that all of the columns/statuses are mapped appropriately.

Torben Christiansen May 14, 2024

Hi Matt,

It's pretty hard to explain what's going on but I'll try again. 

I can't (visual) drag the task from "Planned" to "Analysis done". My workflow is taking care of this and that's great, because that shouldn't be allowed.

However what I'm trying to do is (and maybe I wasn't clear enough in my first post) moving my task from "In Analysis" to "Analysis done" - I can't do this by dragging the task on the board. I need to open the task, change the status and then close it again, before Jira is moveing it. 

I was hoping that it was visual possible to drag the task from one state/status to another in the same column just like you can if you're moving a task from "Planned" to "In Analysis", if that makes sense at all?

At the moment my columns and statuses setup in Jira are as this:
SCR-20240514-kwoy.png

Matt Parks
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May 14, 2024

Ok, I understand what you're saying now.

Unfortunately, this is expected behavior. If the two statuses exist in the same column on the board (which it sounds like "In Analysis" and "Analyis Done" do on your board), then you can't transition between the two statuses on the board. Transitions are only allowed on the board if the source and target statuses are mapped to different columns.

Torben Christiansen May 14, 2024

A bummer! But thank you for the answer anyways, Matt!
But just so I fully understands; I can still make a task transfer from "In Analysis" to "Analysis done" when open the task right?

Like this:

SCR-20240514-ncte.png

Matt Parks
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May 14, 2024

Yeah, as long as the transition is allowed in the workflow and you meet all of the conditions (if any) on the transition, you can always transition the work item.

Torben Christiansen May 14, 2024

Alright - kinda makes sense now. I just thought it was visual possible to do it the other way. But I think it's good for now.

Thank you for your kind help, Matt!

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