Two of my users cannot perform Smart Commits for Stash

I am having trouble with Smart Commits for Stash with 2 users.  I have several users that are successful using the feature but there are 2 user that are consistently getting the following according to the log:
The user MYUSER has no permissions to access one of the issues [CTR-1]

MYUSER is the Project Lead, and an Administrator on the CTR Jira project.

Until late yesterday we thought that this problem stemmed from the fact that there where 4 LDAP accounts with the email address  We have since modified our config and are filtering the LDAP so as to only see the real MYUSER account in LDAP so that JIRA and Stash only see the one account with the email address.

We are still having the issue.

1 answer

1 accepted

I think we have figured this out.

In addition to placing the filter on LDAP so that Jira/Stash only see the one true user with the email address being used in Git, we needed to break and recreate the Application Links between Jira and Stash and then resync the user directories.

 In addition to directory caching it seems that their may be caching of interactions between the servers as they interact via the application links.


Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

164 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you