This question is in reference to Atlassian Documentation: Managing customers
How do we turn off the invitation email when we add a customer to the service desk project? I can modify or enable/disable every other type of notification except this one. The problem is that 1) the invitation comes from companydomain.atlassian.net, rather than our service desk email like the other notifications (support@company.com) and 2) it's not necessary for our customers, and may actually cause problems.
Where is this setting?
Try going to >Project Settings >Customer Notifications >Click Edit for "Customer Invited" >At the bottom right of screen, uncheck Enable box.
I can't see any "Customer Invited" rule in Customer Notifications.
Has this been removed?
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@mimacomFlowable Sysadmin Team Seems to be the first available for my project. We are using Cloud, in a company-managed project.
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