Turn off Anonymous Access

Hi, I need to disable Anonymous access easily like WIKI (see Capture.jpg) in JIRA. Is this just a matter of changing the JIRA Users group and what is the best way to do this? Will this affect anything else? All I want to achieve is no Anonymous access to JIRA.

2 answers

1 accepted

2 votes
Accepted answer

Hi team,

For your information, you can prevent any anonymous access to your JIRA system by removing any anyone group under your Permission scheme. Go to <tt>Administration > Schemes > Permission Schemes</tt>, then click on the Permissions button. Make sure that there is no Anyone group assigned for any permission.

We have an article that can help you to check any Projects that might have anonymous access enabled. You can check it here: Check Anonymous Access. Run the given query in your database, and you can see which project might be exposed.

If you also want your instance to be private (means that only Admin can add new user(s)), you can set it in the General Configuration, change it to Private mode. This way you can prevent any anonymous user signing up.

I hope this could clarify your question.
If you have a further inquiries, feel free to ask us.

Warm regards,

Does the Assignable User permission affect this? If so, that feels like a defect. My team assigns tickets to users who may not be allowed to update the ticket. (e.g. when the responsibility lies with someone very senior, the assignment and all updates might be given in meetings or emails, and I carry it in my project to track and inform others). Or, I might assign ticket to someone who isn't a jira user yet because they've never had a ticket or they are a new employee. I don't want to require them to log in before assigning the ticket.

There is also an Add-on to make sure no information is leaked through public filters, dashboards, quicksearch and so on.

Try installing the Add-on or check the documentation for further information how JIRA is leaking data.

That worked for me, thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,124 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you