Turn Off Filter Email Notifications

I recently setup some custom filters for keeping track of tickets with particular categories. When I set up each filter, I (stupidly) selected the option to be notified every hour. I assumed this would notify me every hour only if something changed. Nope. I cannot find anywhere where I can turn off or change the frequency of these email notifications. I even tried to delete my custom filters to no avail. I have checked other posts and some suggestions are to remove the SMTP settings? REALLY? Is there no mechanism to adjust or remove email notification for your own custom filters that you (as an end user) set up? Hopefully, I am looking in the wrong place.

3 answers

0 votes
Pedro Cora Atlassian Team Jul 25, 2014

Hi Michael,

You can edit the Subscription that you have on your filters if you go to Issues > Manage Filters > My Filters you should notice that the filter that is sending mails has a subscriptions option, if you click on it, then you will have the option to edit the time frame or delete it. ;)

Per your instructions, I have unsubscibed, however, I am still getting two emails from Jira every hour on the hour. I have included a screenshot. https://www.dropbox.com/s/gvxc3m9dapmej5z/Screen%20Shot%202014-07-28%20at%202.05.01%20PM.png

Think I will ever get an answer on this?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,721 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you