I recently setup some custom filters for keeping track of tickets with particular categories. When I set up each filter, I (stupidly) selected the option to be notified every hour. I assumed this would notify me every hour only if something changed. Nope. I cannot find anywhere where I can turn off or change the frequency of these email notifications. I even tried to delete my custom filters to no avail. I have checked other posts and some suggestions are to remove the SMTP settings? REALLY? Is there no mechanism to adjust or remove email notification for your own custom filters that you (as an end user) set up? Hopefully, I am looking in the wrong place.
You can edit the Subscription that you have on your filters if you go to Issues > Manage Filters > My Filters you should notice that the filter that is sending mails has a subscriptions option, if you click on it, then you will have the option to edit the time frame or delete it. ;)
Per your instructions, I have unsubscibed, however, I am still getting two emails from Jira every hour on the hour. I have included a screenshot. https://www.dropbox.com/s/gvxc3m9dapmej5z/Screen%20Shot%202014-07-28%20at%202.05.01%20PM.png
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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