Turn Off Create Sub Task button when a ticket is closed

JIRA

Is there a way to turn the Create SubTask button off when a ticket is at a specific status (i.e Closed).

I would rather do this at the project leve and not globally.

2 answers

0 votes

Yes, you can disable the "Edit" permission on the ticket on the Closed status. Without the Edit, you won't be able to create subtasks.

See http://www.j-tricks.com/tutorials/permissions-based-on-workflow-status for some examples on how to restrict permissions on workflow status.

John,

 

We already have done that at the workflow level. Edit is not visible But Create SubTask button is visible. We need to hide that for the last status (Closed). We can still click on Create Sub Task when in Closed status and we get the next screen to enter things.

So, on the Closed status, you can not edit the issue but can create the subtask?

John,

 

yes, we can click on that Create SubTask button and it takes us to the next screen to start entering parent info. 

Can you add a screenshot of the View issue page with the list of operations available? JIRA shouldn't let you create subtasks if Edit is not allowed.

John,

 

Sorry, my typeo. I meant to write Converto to Subtask. I do not want that to show in Closed.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

1,388 views 17 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you