Trying to sign up for a License Key

I hopefully have a simple problem in where I have created an account, but when trying to acquire a license key for Jira it gives me an error saying "Unknown error occured" and then on the next line "An unknown error occured, please contact support." which leads me here.

All I want to do is get a license key for jira to evaluate it for my team. Please let me know what's going on.

4 answers

Nevermind, I tried a different browser and it was fine. Using Google Chrome was an issue. Firefox was fine. Perhaps I need to clear cache and restart Chrome.

Thanks

I've had the same issue with Google Chrome. Indeed solved with Firefox.

Im having the issue with FireFox, going to try Safari I guess

And that worked...

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,907 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you