Trying to sign up for a License Key

[Dav Cha]

I hopefully have a simple problem in where I have created an account, but when trying to acquire a license key for Jira it gives me an error saying "Unknown error occured" and then on the next line "An unknown error occured, please contact support." which leads me here.

All I want to do is get a license key for jira to evaluate it for my team. Please let me know what's going on.

[Dav Cha]

Nevermind, I tried a different browser and it was fine. Using Google Chrome was an issue. Firefox was fine. Perhaps I need to clear cache and restart Chrome.

Thanks

[Michael Ross]

And that worked...

[Michael Ross]

Im having the issue with FireFox, going to try Safari I guess

[Arnold Schrijver]

I've had the same issue with Google Chrome. Indeed solved with Firefox.