Trying to setup a workflow with steps

i have a checklist we go through every version and trying to set this up with Jira Ondemand.

But there isn't any todo lists, checkboxes (that keep everything listed out in the ticket), or auto create subtask.

I want to be able to select a specifc issue type, fill is custo assignees, and the ticket sends steps out to these assignees. But I need a way for someone to open the ticket and fast and easily, see where the progress of these tasks are.

any ideas?

Tried Checkbox but if you're not editing it, it turns into a single line of confusion. If it away stayed in Edit View, then would be great. But i'm using ondemand so I don't think i can edit that.

1 answer

0 votes

Jira does check-boxes, has done for ages, and in much the same way since at least v3.0, so I'm not sure what the problem here is. OnDemand certainly implements them.

Auto-create subtask - no, that needs a plugin, which you can't install in OnDemand if memory serves.

For "custom assignees", I'm a bit lost. I want to mutter about multi-user-pickers, but I also suspect that I'm missing your point and they won't do it.

As I stated above: "Tried Checkbox but if you're not editing it, it turns into a single line of confusion. If it away stayed in Edit View, then would be great. But i'm using ondemand so I don't think i can edit that."

I set up a custom Field for Assignees, and thats fine. My main problem is showing the visiual in the ticket for progress when it's in a checklist setup.

Um, if I'd understood that, I wouldn't have mentioned it. Although, re-reading, I can see I didn't say that, for which I apologise!

I'm guessing your "single line of confusion" is about the display, where instead of taking up a huge block of screen displaying all the options and highlighting the selected ones, it gets compressed down to text indicating only the selected options. I prefer that personally, but I can understand if you don't for small option lists.

"If it away stayed in Edit View" - I really don't get that at all, I can't begin to guess at what you mean.

If you Edit the field that's set up as mutl checkboxes, It shows all the options and a checkbox for each one. But when you click off of them, it turns into a single line of only ones that are checked. If is stayed with the same format as if you're editing it (Where it shows the whole list and checkboxes for each one, checked and unchecked), that would be ideal.

But I think i would need to change someone in the backend for that to happen. I'm on Ondemand so don't think I can do that

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot