Trying to put issues in a version

I am trying to put an issue into a version but it doesn't save it.

I drag the issue onto the version and the version box is highlighted green, a "Selection successfully added to the version" box is displayed at the top and the version tag is displayed on the issue. However, the issue is not added to the version and the version tag disappears from the issue on a refresh.

The edit permission is set properly and there is no permission error.

Is there any other setting needed to be able to add issues to versions?

1 answer

0 votes

Sorry, but I am not certain I understand what steps you are taking to add a Jira issue to a version.  The process you described does not sound familiar to me.   Perhaps this is something new I don't know about yet, but I don't recall being able to drag issues into a version in order to set the fixVersion field for that issue.   Perhaps this is a feature of a plugin for JIra?

Are you using Jira cloud or Jira Server?

Could you please try to post a screenshot of this process?  Perhaps that would help us understand the steps you are taking to complete this a bit better.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,788 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot