Trying to install a trial license of a 3rd party app

Eman Khan October 15, 2024

I'm trying to install the free trial of the release management for jira app, but keep receiving the attached error.  Does anyone know where to go to obtain the license key?Capture.PNG

 

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Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 15, 2024

Hi @Eman Khan , thanks for your question.

Have you tried going to my.atlassian.com?

I was also having some trouble installing an app this morning. I managed to get it to work by uninstalling and installing again the app.

If you really aren't getting anywhere, you call always open a support ticket here https://support.atlassian.com/contact/#/ 

Best wishes 

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