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Trying to get User Management API key but settings not available.

I'm trying to follow this article:

https://confluence.atlassian.com/cloud/create-an-admin-api-key-969537932.html

 

It was updated a few months ago so I would assume it is correct.  When I go to https://admin.atlassian.com/ I do not see the settings link that is it talking about to generate the Management API key.

1 answer

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Answer accepted
Andy Heinzer Atlassian Team Dec 12, 2019

Hi Anthony,

Sorry to hear this menu is hard to find.  You're not alone here.  The problem I think comes in regards to users that have organizations created in Cloud or manage more than one Atlassian Cloud site on that account.  When this happens, visiting the admin.atlassian.com page looks slightly different.  Sort of like this:

adminladnding1.png

You have to first click on the site in question.  What then is not obvious is that you have to click the <- back button link as below:

nogoback.png

This takes you back in a sense, to the menus that you need to then navigate to go to Settings -> Create API key to then follow the rest of that guide.

menuyes.png

I hope this helps to clarify somewhat.  I will also look to have my documentation team review this documentation to make sure we can try to make easier to figure out.

Regards,

Andy

Thanks, that worked!

Like Andy Heinzer likes this

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