We are trying to get JIRA clouding but we are unable to get it, it says the URL is taken already. However, when we check the URL, we get this "Page unavailable. The requested page failed to load. If the problem persists, please contact Cloud Support."
It is very important to use this domain that correspond with the name of the company. Please help us to take this name that according to our understanding, it is not taken yet. So, I have seen this post, where you have made it available for somebody with Confluence. Can you do this as well for our subdomain on clouding?
Looking to have a quick solution from your side.
In the link to the other post you cited, the customer noted that they had a Bitbucket Cloud instance, but wanted to register a Confluence Cloud instance with a specific hostname.
However from reviewing your request, it is not clear to me what domain you currently have vs what hostname you are looking to register.
I would instead recommend reaching out directly to our Cloud Support team per our contact form: https://support.atlassian.com/contact
I would recommend explaining there what existing site(s) you might have as well as the specific hostname you are trying to register there.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs