Trying to assign a project lead to a project and I get user does not exsist and they are a user.

Edit Project Lead and Default Assignee for Project: OCP Documentation Queue

Edit Project Lead and Default Assignee for Project: OCP Documentation Queue
<form id="project-edit-lead-and-default-assignee" class="aui" action="EditProjectLeadAndDefaultAssignee.jspa" method="post">
<label for="project-edit-lead-and-default-assignee-lead">Project Lead required</label>
<input id="lead-field" class="text aui-ss-field ajs-dirty-warning-exempt" type="text" value="Sharon Boyd"/>
More
<select id="lead" class="js-default-user-picker single-user-picker" style="display: none;" name="lead" multiple="multiple" data-input-text="Sharon Boyd"></select>
The user you have specified as project lead does not exist.
<input type="hidden" name="assigneeType" value="2"/>
<label>Default Assignee</label> Project Lead
The default assignee when creating issues for this project
</form>

I am trying to assign a USER that is in our system as a project lead for a new project. I just keep getting user does not exsist. SHe has a user ID and she comes up in the pull down. She logs issues all the time. What could be going wrong? I have even given her admin rights and still no luck

1 answer

1 accepted

0 votes

Have you tried simply typing their user id (not name, their physical login) into the field? Can you check the log for errors around the time you try that?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,861 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot