Trying to add issue collector but some fields are missing?

 

I'm having trouble adding fields to the Issue Collector. I've added some fields to the template but there are not all of the fields available that I want to add to template. Those missing fields (example Due Date) are available on the Create Issue Screen but on the Issue Collector Form they are missing? 

How can I add those missing fields to template?

issue_collector.PNG

4 answers

What version of JIRA are you on? It seems to be very old. Also what browser are you using?

Version is v5.2.4#845-sha1:c9f4cc4 and I'm using Google Chrome.

0 vote
Pedro Cora Atlassian Team May 21, 2015

Juha,

Not all fields are allowed in the Issue Collector. For more details, take a look at: https://confluence.atlassian.com/display/JIRA/Using+the+Issue+Collector

wink

-- Pedro

So there isn't any easy way to add Due Date field to the template in addition to those other fields? smile

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,305 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot