Troubleshoot javax.net.ssl.SSLHandshakeException: handshake_failure

Deleted user July 19, 2018

We use the Yet Another Commit Checker on Stash but recently its connection with Jira is failing with the message:

javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure

Is there some logging facility that can be set on an increased level on the Stash or Jira admin interface, to troubleshoot the issue?

Versions: Jira v7.5.2, Stash v3.5.0.

1 answer

0 votes
AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 31, 2018

Hi there.

You may refer to the Logging and profiling to increase the logging level for log4j on JIRA. 

As of now, I can't tell for sure what the root cause is apart from the KBs I came across here:

Is it possible for you to share a more detailed log entry so we can dig deeper into the issue before we decide the next step moving forward? Additionally, were there any changes done to the SSL certificate / configuration recently?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events