Hello everyone,
First of all, please excuse me if I don't use the correct terms. My JIRA is in French, and I translate roughtly base on what I think the elements should be in english.
When my sysadmin installed the trial version, I didn't have any troubles. I could set up projects, add my "troubles" manually or importing a complete CSV base on what we use today. I even created a procedure to follow in order to quickly start with the product as soon as the license has been bought.
Here we are, with the licenced software installed. I deleted all previous configuration I could have set up in order to start from scratch.
I created a new project, and when I wanted to import the CSV, the column "Applicant" (or "Caller" maybe ?) cound not be found in the JIRA columns.
I then erased my project, erased all user-created configuration, and created an ultra-basisc project using default-configuration. I created a basic CSV yo test test the import, and here is what I get :
image2017-3-6 11:10:31.png
There is no "JIRA Field" for the field I want to map (In French in the screen, but I hope you get what I mean)
On this test project, I'm using the "default-field configuration, and the target field is "mandatory" ad added on all screen.
Dis I do something wrong ?
If you need more samples, screens or detailes configuration, please let me know.
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