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Trigger of email notification on tagging labels in the labels field Edited

Hi ,

The question is if its possible to have email notification sent to a group of people when a label is added in the Labels field in Jira ?

 To my knowledge , Labels can not be linked to any email addresses but the Reporter and the Assignee of the ticket will however get a notification when a label is tagged/removed or as a matter of fact , when any updates are made to the ticket .

Please correct me if i am wrong and also let me know if there is any way of achieving this .

Attached is a screenshot of the field which I am talking about ( Labels in a box )





2 answers

2 accepted

1 vote
Answer accepted
Pramodh Community Leader Jan 22, 2021

Hi @Pranav Somani

If we are looking at either a specific label or just the label it is achievable via Automation

Label 1.pngLabel 2.png

If you are looking at specific labels add JQL Condition


thank you @Pramodh , this answer has very much helped me in achieving what i was looking for . thanks :) 



0 votes
Answer accepted

Hi @Pranav Somani ,

Please try the below.

Project settings --> Automation --> add new rule

image.pngYou can choose for which operations " Create" / Edit / Assign / Transition.



You can choose the users / group as above . save and try once.

Please vote and accept the answer for other to find easy , if it matches your need. 


thank you @Kagithala Babu Anvesh  for the support and the answer .



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