Trigger mail notification to approver

SandeepSingh R
Contributor
December 8, 2024

 

I want to trigger a notification to the approver(TL) to approve when Team member transit the issue from in review to Approval Awaited under workflow. When TL Approves it TM should get notification. How can i make rules. I have added fields approvals and approver. kindly help me

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Harshit Grover
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December 8, 2024

Hi @SandeepSingh R ,

 

Are you using JSM Project ? If yes, then please follow the below article to know how you can add a approval step in the workflow : 

https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/

 

 

Regards,

Harshit

SandeepSingh R
Contributor
December 8, 2024

Thank you @Harshit Grover Harshit, After adding approved state it is not asking for approval under Workflow

Harshit Grover
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December 9, 2024

@SandeepSingh R Please share an error snaphsot. 

 

 

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