Trial version. First login. How i can login into Jira? My atlassian ID mismatch

Yakimova July 13, 2015

I tried JIRA trial. Selected auto setup of Jira. Created my Atlassian acc. Got Login board. But my login to Atlassian doesn't work there. I tried to restore my password but didn't get a mail. Could you help to me?

2 answers

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Jakub Mirovsky November 11, 2015

I have exactly the same problem. When I try to login with email I register with, it tells me that I need to use cloud username which I can find in welcome email. 

But there is no such thing in welcome email. 

Such a disapointment.

0 votes
teilor_soares
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July 14, 2015

Is this a Server installation of JIRA or a Cloud instance. If is a server instance, you probably defined a admin user and account when running the Setup Wizard or, choose the option to let JIRA make all settings for you and the user and password would be the same as the one of your MyAtlassian account.

Anyway, you can retrieve your password following the instructions in the link below:

https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

Cheers!
Teilor

 

 

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