Transitions in JIRA are not showing the correct username

We have renamed users to match LDAP usernames in preparation of moving to a Delegated LDAP authenticaton.

We have now noticed that transitions in JIRA are no longer showing the correct username for renamed users.

Please get in touch with us and we will be able to provide the appropriate screenshots.

3 answers

0 vote
Paulo Junior Atlassian Team Apr 14, 2015

Hi Evan,

This behaviour is being discussed on this bug report.

 

https://jira.atlassian.com/browse/JRA-41203

Cheers,
Paulo

Hi, in the Transitions tab, the Last Executor field is showing the old username regardless of when the ticket was created.

In the discussion of the ticket you linked me, Oswaldo mentions that the change history is immutable.

1) username was ABC when the issue was created

2) user made transition changes to the issue

3) user is renamed to DEF

4) user made more transition changes to the issue

RESULT: change history is always ABC

 

In our case, the rename happened first, then the issue is created and worked on. We still see the old usernames.

0 vote
Paulo Junior Atlassian Team Apr 14, 2015

Hi Evan, 

I understand your concern. This bug also affects issues that were created after the user was renamed. This scenario is being discussed on private comments by Atlassian Staff

I would suggest you to vote for that bug in order to increase its visibility.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

165 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you