I shall make this brief...
I have an email handler setup to create an issue via an email to a specific address. This works just fine.
Is it possible (via a plugin or code even) to send an email to transition an issue to the next status?
JEMH has Aliases that can allow you to define 'start' = 'workflow = Start Progress' to simplify the above to:
If you just want to reopen resolved issues on comment, JEMH can do that through configuration.
There is a gotcha for unassigned issues to bear in mind.
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