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Transist workflow error

When user transists workflow , it doesn't work and without  any error information . 

 

I checked JIRA log, I saw this error information.  

"http-nio-8080-exec-223 ERROR ext.dongfang.qin 909x1996959x1 1r3m9op 10.174.190.13 /secure/CommentAssignIssue.jspa [webwork.util.ValueStack] query="/tabsWithErrors" {[id="null" type="5" values=""]} {[id="tabsWithErrors" type="8" values=""]}"

does anyone know some possibility about it?  Thanks 

1 answer

0 votes

That looks like an application server log recording a page failure, I think you need to read the application log for the underlying errors.

Could you look at <jira home>/logs/atlassian-jira.log for errors at the time you try to use the transition?  Also, could you describe "it doesn't work"?

Thanks for you reply

It doesn't  work means, when I click my workflow button, it doesn't entre next status, and no error message , just nothing happen in issue  page. I check the log information backgroud , I found one error message like I write in description when I did my transist workflow operation 

Ok, that sounds like the failure is happening at the beginning of the transition.  What does the log file say is happening when you click?

the log file shows "http-nio-8080-exec-223 ERROR ext.dongfang.qin 909x1996959x1 1r3m9op 10.174.190.13 /secure/CommentAssignIssue.jspa [webwork.util.ValueStack] query="/tabsWithErrors" {[id="null" type="5" values=""]} {[id="tabsWithErrors" type="8" values=""]}""

 

that's the problem, I have no idea with  the log file shows

Again, could you read the application log, as I asked in the original answer?

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