Tracking reopen rates in Jira

Hi all,

One of our development goals is to cut down on the reopen rates of tickets (typically done by QA). Are there any ways of reporting on this information in Jira? Some kind of dashboard rate that shows the number of reopens by build, or reopens over time?

1 answer

0 votes
Timothy Chin Community Champion Mar 20, 2013

You have to search for yourself whether your functionality exist on a plugin itself or not. If not, you will have to build one yourself. You can have a look at JIRA Suite Utilities that has a issue tab panel which is similar to what you are looking for.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,982 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot