Track workflow path in JIRA en masse

My team is experimenting with adding an additional transition to closing an issue. We are interested in tracking how often each transition is used. Ideally, we'd like to drill down to the individual user to see if one user seems to favor one transition path over another.

How do I go about doing this?

1 answer

This widget could not be displayed.

Some of the ways I can think that can do this are:

  • Create a script that retrieves an issues history and parse the transition status. Loop this script to a bunch of tickets that you like (JIRACLI can be used here) and count it.
  • Create a Number Custom field on your project (you can hide it by not putting it in the "View Screen"). Then in your workflow postfunction, increment this number by 1.
  • Create a bunch of JQLs of "Status was In "Closed", export it and count them there.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 39m ago in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

6 views 0 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you