Too much issue when opening Issue Navigator - is there a solution?

Hi All,

in our JIRA when clicking on 'Search for issues' the system loads all the issues we have access for. As I am admin in my case everytime are being loaded up to 900000 issues and because of this it's very slowly. Most project leads have similar situation when they get 300-400000 issues.

Is there a solution which would not load all issues to the Navigator?

Thanks for your suggestions!

Cheers,
Rumi

1 answer

0 votes
Daryl Chuah Atlassian Team Jun 18, 2014

Hi Rumi

You may follow the below KB article to de-crease the limit of issues which is showing in issue navigator:

Hi Daryl,

no, it's not that issue we have. You mention here the number of issues displayed on one page.

Our problem is that everytime we click on 'Search for issues' the Issue Navigator is unavailable till all issues have been loaded. So by default the Issue Navigator results all isues we have access for. I.e. if I have access to 30000 issues of 50 projects then when I navigate to Issue Navigator I see there all the 30000 issues.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,101 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot