Too many accesses to JIRA database

We have detected that there are too many accesses (several milions of times per week) to our JIRA database made for the query:


FROM jiraissue I 

We don't have any customfield based on this query, thus we have supposed there is due to any specific gadget in a Dashboard. 

Any idea?

3 answers

1 accepted

Accepted Answer
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Finally it seems that our problem was related with

Hi Begoña! I have a few ideas, most from similar issues I saw in the past. I suggest to you to check the 3 things below.

  1. Your REST calls. We have a documented bug (JRA-34412) about this.
  2. Large number of projects and customfields (JRA-25721)
  3. Check if the problem does not happen only when you are navigating in projects with Issue-level security. I saw a few reports about this kind of query running a lot when a user is navigating in this projects.


I hope my ideas help you on finding the root cause of this problem, but if they don't, and this queries start to affect the performance of your JIRA instance, I recommend to you to create a ticket to our support team in



Thanks Teilor! I'll check this 3 points!!!!

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