Too Slow Apply the Threaded Comments for Jira add-on

부진경 September 12, 2024

HI~!

When viewing the issues, it seems that it gets slower when I apply the Threaded Comments for Jira' add-on.

I currently have Threaded Comments for Jira version 1.49 installed on Jira Data Center Version 9.12.10. It seems to take upto 5 seconds more than when the add-on is not applied. For your reference, I'm attaching the screenshot of the developer tools when viewing the issues.

 

 

View Issue  - Don’t Apply the Threaded Comments for Jira add-on.pngView Issue - Apply the Threaded Comments for Jira add-on.png

 

Can you check this?

Thank you~~!

1 answer

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Zak Gibson
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September 12, 2024

Hi @부진경, thanks for sharing this message. 

My name is Zak, and I work on the Product team at Votazz / Threaded Comments for Jira. We've run similar tests but don't haven't been able to replicate what you're experiencing. 

It would be great to understand how many comments are on the ticket you're referencing in these screenshots.

If you need any further support on this or have any questions. Feel free to reach out to us over email: support@votazz.co

I look forward to hearing your response. 

Thanks,

Zak

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