Tomcat 8/Jira 7 configuration

Hi guys,

Our JIRA 7 crashes every 2 weeks(or I should say Tomcat), we usually have about 250-300 concurrent users during week days. I increased maxThreads from default 150 to 300 few weeks ago, and it crashed after 2 weeks, I could see from Windows resource monitor, right before it crashed, there were 608 threads running on tomcat8.exe process, 30 mins before it crashed, I also received users report that they couldn't upload attachment into JIRA. So now I increased the number from 300 to 600 on our APR connector, and for AJP connetor, i keep it maxThreads at 200.

I can see from Windows resource monitor for the past few days, threads are increasing regularly everyday from 150 threads to 260 now. I think eventually it will hit 600 threads ceiling if threads can't be terminated properly.

One more thing, there are messages similar to below been logged few times a day,

INFO [file-attachment-store:thread-963] org.apache.coyote.AbstractProcessor.setErrorState An error occurred in processing while on a non-container thread. The connection will be closed immediately APR error: -70014
at org.apache.coyote.http11.InternalAprOutputBuffer.writeToSocket(
at org.apache.coyote.http11.InternalAprOutputBuffer.writeToSocket(
at org.apache.coyote.http11.InternalAprOutputBuffer.flushBuffer(
at org.apache.coyote.http11.AbstractOutputBuffer.endRequest(
at org.apache.coyote.http11.AbstractHttp11Processor.action(
at org.apache.coyote.Response.action(
at org.apache.catalina.connector.OutputBuffer.close(
at org.apache.catalina.connector.CoyoteOutputStream.close(
at com.atlassian.jira.web.servlet.AbstractViewFileServlet$1.withInputStream(
at com.atlassian.jira.web.servlet.AbstractViewFileServlet$1.withInputStream(
at com.atlassian.jira.issue.managers.DefaultAttachmentManager$7.get(
at com.atlassian.jira.issue.managers.DefaultAttachmentManager$7.get(
at com.atlassian.util.concurrent.Executors$DefaultSubmitter$
at com.atlassian.util.concurrent.LimitedExecutor$
at java.util.concurrent.ThreadPoolExecutor.runWorker(
at java.util.concurrent.ThreadPoolExecutor$


Please take a look at my tomcat configuration, I'd appreciate for any recommendation. Thanks,

<Connector port="443" maxHttpHeaderSize="8192"
maxThreads="600" minSpareThreads="25"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" scheme="https" secure="true"
sslProtocol="TLS" useBodyEncodingForURI="true"

<Connector port="8009" redirectPort="443" URIEncoding="UTF-8"  enableLookups="false" protocol="AJP/1.3" maxThreads="200" connectionTimeout="600000" />

1 answer

Try to implement like this. it will help you.

Better to keep backup twice in a day which is helpful for you.

Thank you

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