Toggl breaks JIRA Service Desk on JIRA 7

Toggl integration plugin breaks JIRA Service Desk issue view making it completely unusable, when Toggl integration pugin is installed. We have latest version of Toggl integration plugin (2.0.0-Final) and latest version JIRA (v7.0.0#70107)

Screen Shot 2015-10-29 at 12.04.29.png

6 answers

1 accepted

Hi Timo, Hi Vincent

I think I fixed the issue. Please update Joggler to the latest release (2.0.1) and see if it works.

Let me know if not

Thanks again for your help

Regards

Benno

This seems to have fixed the problem, thank you very much! Excellent customer service!

Works well now ! Thanks

Hi Timo

Thanks for your report. This is not good obviously. We have other users reporting similar problems and are trying to track it down. Would you be willing to help us by providing your browsers console output when loading the issue view? Also: which browser are you using?

Thank you

Benno 

Hey,

here you go. The following console output is from Google Chrome Version 46.0.2490.86 (64-bit) but the same happens with Firefox Developer Edition 44.0a2 (2015-11-09).

If I can be of more help tracking down the bug, please let me know.

 

batch.js:1014 Uncaught RangeError: Maximum call stack size exceeded

and this is from Firefox:

batch.js:216:328
too much recursion
AJS.$.Deferred()
 batch.js:1014
AJS.$.Deferred()
 batch.js:1014
AJS.$.Deferred()
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AJS.$.Deferred()
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AJS.$.Deferred()
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Hi Timo

Thank you for the console log. The problem appears to be an endless recursion in batch.js line 1014. I can tell from the log file that this problem has not yet been reported to us. I've downloaded the latest Service Desk, installed the latest joggler and configured it: It works fine for me and I assume for others (we have quite a lot of users, and no news is good news).

 

From looking at the console output I would claim this is not a problem caused by Joggler. But I assume you have disabled the Joggler Plugin and it works without it. So it must be somehow related to Joggler. Do you have other plugins installed? 

 

Could you sent me your batch.js? In Chrome you can find it in the Sources Tab:

Screen Shot 2015-11-12 at 11.33.25.png

support@comerge.net

 

Thank you for your help

Benno

I am experiencing the same issue and will send you the batch.js

Thank you very much for your help. I am now able to reproduce the problem. That's good. I still have no clue how to fix this though. But we will get there, eventually.

Regards

Benno

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