To unlock a locked custom Field

megha jayaswal January 16, 2014

Hi All,

I need to unlock a custom field in jira so that I can edit the field on a issue screen. Any idea how it can be done?

1 answer

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Udo Brand
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January 16, 2014
Ashish Pandey April 28, 2016

I want to make "Sprint" field mandatory.

Followed instructions given in https://confluence.atlassian.com/jirakb/how-to-unlock-a-locked-field-779158866.html to unlock the field to make the changes in "Sprint" field. But, after running queries to unlock the field, when I try to make field "required", then receiving error 500 

Sorry, we had some technical problems during your last operation.

 

 

Any advice?

Udo Brand
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April 28, 2016

Sorry, it has been a while I've done this and currently no access to an instance for tests.

Advice: ask this as a new question referencing the KB article. And give more details on what you've done. Which version you're using, etc.

Did you shut down your JIRA while making the updates?

 

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