To unlock a locked custom Field

Hi All,

I need to unlock a custom field in jira so that I can edit the field on a issue screen. Any idea how it can be done?

1 answer

I want to make "Sprint" field mandatory.

Followed instructions given in to unlock the field to make the changes in "Sprint" field. But, after running queries to unlock the field, when I try to make field "required", then receiving error 500 

Sorry, we had some technical problems during your last operation.



Any advice?

Sorry, it has been a while I've done this and currently no access to an instance for tests.

Advice: ask this as a new question referencing the KB article. And give more details on what you've done. Which version you're using, etc.

Did you shut down your JIRA while making the updates?


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,076 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot