To cancel the Jira Premium subscription

Suman Modi
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November 24, 2024

Hi, I am Suman Modi & my email id is pcmckas@gmail.com I have started your Atlassian Jira Premium trial free on 22nd November 2024 which trial has left 28 days from today. Which is started by mistake from me. Currently,  your Atlassian Jira Premium trial is not useful for me from any angle. So, I request you to cancel my Atlassian Jira Premium trial (subscription plan) and do not renew it after expired free trial of it. Thanks but sorry for your inconvenience. 

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 24, 2024

Hi @Suman Modi , welcome to the community.

It is important to understand that this community forum is a public forum and as such generally not a good idea to share your email address or other personal information. Now to your question, assuming you have administration access you can downgrade this yourself by simply changing your plan under the administration settings > Billing. If you do have any information issues, then contact Atlassian support directly. 

Suman Modi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 24, 2024

Hi, Jack Brickey, Thanks for your valuable feedback. I have done the process as per your given instructions & now I am happy because my query has been resolved due to given your prompt advice. Thanks a ton for helping me. 

Regards, 

Suman Modi 


 

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