To browse JIRA project, the page display empty,why?

li li July 17, 2012

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Nic Brough -Adaptavist-
Community Leader
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July 17, 2012

It's difficult to start guessing when you don't give us much information.

Ok, you get an "empty page" when browsing, but what exactly did you do to get there? Is is a completely blank page, or is there some stuff on it (e.g. Jira header but nothing else)? Are other parts of Jira working? What does your log say? What version are you on and what's the browser? Does it work if you use a different browser?

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Dennis Kromhout van der Meer
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July 17, 2012

A few questions:

  • Are there any errors in the logs?
  • Can you please upload them
  • Have you tried different browsers?
  • Are there any errors in the javascript console?
  • Which version of JIRA/GreenHopper are you using?
li li August 13, 2012

thanks your help very much, I found reason is a plugin just installed . When I uninstall this plugin,it is ok.

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