Is there a way to get the date and time when an issue was first transitioned to a status that belongs to the status category "in progress"?
I was thinking of a scripted field, but I am not sure if the load on the server is to big, when doing queries based on such a field.
I think this is something that the Jira Misc Custom fields plugin could help with. That plugin provides a new custom field type to Jira called Transition Date/Time custom field. It looks like this field can be configured to track the first time this transition happened as well. So this might be helpful.
As for additional load on the server, I suppose it is technically going to place more processing to calculate the date/time and then store it to that field, this process seems simple enough that I wouldn't expect this single calculation to place a noticeable additional load on the system. It might be more a load if you are tracking every transition for every issue, in every project, and you have lots of different statuses in a project.
thanks, i will take a look at the add-on. from what i can see in the description, i can only define transitions, so i have to manually maintain the field if there are new statuses/transitions.
I still would prefer a method using groovy and scriptrunner, so we can keep the number of add-ons small.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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