Timestamp for Jira Cloud Incoming mail handler jira issues

Mezősi József January 8, 2024


I have an active incoming mail handler, I create issues from emails.

Any idea how I get/include the email receveice time/date into the created issue?

(in the email it is in the email header section, just that the handler cuts the email header info.)


Thanks for your replies in advance!


Mezosi Jozsef

L-IT Group Plc.

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 28, 2024

@Mezősi József The creation date on the issue should be very close to the received time/date in the header.  The email handler runs every couple of min so that should provide the information you are looking for.

Heiko Gerlach
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 29, 2024

This was not the question, since the sent date is more relevant.

Br Heiko

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events