Time Sheet gadget stopped working last week

Hi,

I have JIRA OnDemand.

I had configured the Time Sheet gadget selecting a role and it was working for months, right now I m seeing:

"Group was not found or it doesn't have any members or you dont have permissions to browse users. Please check preferences or contact administrator."

Atlassian support recommended to me to include a value to "Show summary for users in group:" and now it is working as expected.

Is this normal? Did you do changes?

Using 2.3.15 version

Regards,

Jorge Mario Ulloa

2 answers

Hi Jorge,

I think it was just updated to 2.3.16. Also, I can't reproduce it exactly, but I can see there is problem when only Role is specified, it shows records for currently logged in user instead, and may result in 'There are no time tracking records for the period.' error.

But it could not result to message you see. Message you see should happen instead only if group is specified and no role and project.

Thus, problem I see is fixed in next version (a1fac11), but one you see may need more investigation.

Could you please check plugin version in Administration - Add-Ons. And double check the message happens when no group is specified.

Thank you.

Andriy,

Are there news about this issue?

Jorge

Hi Andriy,

The version we are using is 2.3.15.

When no group is selected the message is the one I sent you:

"Group was not found or it doesn't have any members or you dont have permissions to browse users. Please check preferences or contact administrator."

If I select the role and the group, it works.

Thank you.


Hi Jorge,

Could you please update to latest 2.4 and let me know if problem persists?

Thank you.

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