In our board we have 8 columns to manage progress. We move tickets to next column as we go. The columns at the end are considered Done from developers perspective and we want the Sprint report to reflect this.
In this example we have a ticket ready for production . This state is in category Done. But the ticket is listed under Not Completed and our Burn Down is not telling the truth
What can we do to tell Jira Sprint Report that a certain status is considered Done?
Most of us try to build workflows such that the resolution is set when an issue is done, but that is not what Jira boards look at to determine if an issue is done. To a board, the last column is done, nothing else.
(Plain Jira Core and Service Desk both consider "resolution having any value" to mean the issue is closed and needs no more attention, but the boards look at the last column)
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