I had a story assigned to a developer in which it was marked "Done", then was released. We then ended up reopening the ticket as it needed more work. Eventhough it's reopened, it does not show on our board now under the developer it's assigned to.
I suspect it's because it's marked "resolved", so I marked it "unresolved". That did not work, it still doesn't show on the board. Do I need to remove the "Fix Version" or something else? Thank you
Under screen configuration, I can select to add "Resolution" as a field. It is showing as "unresolved" in the ticket on my board but there is a line through the number. I'm guessing the line through it is because there is still a "fixversion" applied since it was once fixed. I think the way to correct this is from best practice of not reopening a ticket once it's been resolved, just to create a new one?
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