Ticket Assignee

Hey Guys,

when I create a new ticket in the backlog it automatically changes the assignee back to me. So I always need to assign the ticket twice.

 

Maybe someone has a solution for this problem? I would be very happy if someone can help me.

 

 

1 answer

0 vote
Alexey Matveev Community Champion Nov 16, 2017

It is not a default behavior. Check if it is assigned to a project lead and you are the project lead. Check if it is assigned to a component lead and you are the component lead. Check if there is a post function on issue creation. 

Hey Alexey, thanks for the quick help. The tickets are assigned to a project lead but it is not me, so they should be assigned automatically to another person...

Alexey Matveev Community Champion Nov 16, 2017

Yes,  they should. Check if you have a custom post function on the create issue transition.

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