Throwing Hash 1EE5EHY Trace 44191f72a3b44dec9de82eb19b2ea8f7

Pradheep Ayyanar
Contributor
October 14, 2024

 

MY Jira list throws this error for the last 3 days and still has not been resolved. Help needed

Hash 1EE5EHY Trace 44191f72a3b44dec9de82eb19b2ea8f7

Hash Issue.png

1 answer

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Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2024

Hi @Pradheep Ayyanar 

Few follow up questions - Can you please confirm what action you were trying to perform when you got this error ? 
Are you experiencing this only on specific browser ? 

Pradheep Ayyanar
Contributor
October 15, 2024

Hi @Kishan Sharma 

I clicked on the List menu item of my project shown in the pic.list-hash-issue.png

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 16, 2024

Hi @Pradheep Ayyanar Thank you for the screenshot, have you attempted the same action using a different browser? any other colleagues in your organization are encountering the same issue or is it specific to your machine?

Pradheep Ayyanar
Contributor
October 17, 2024

Hi @Kishan Sharma 

Tried with diff browser and even restarted the machine and tried and didnt work, I am the admin and own all the filters for this project.

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 17, 2024

Hi @Pradheep Ayyanar 
Thank you for confirming, since this is something that atlassian support can investigate for you, I would suggest raising a ticket with them here.

Pradheep Ayyanar
Contributor
October 17, 2024

@Kishan Sharma Thanks for your guidance and have raised the ticket,

Like Kishan Sharma likes this

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