After updating 6.1.5 to JIRA Software and starting the software it said my license was not valid or not suited. So I created a new license with the given server ID and my valid license. But when I want to enter that license I have to give a User Name and password of a administrator. But when I do that I get the following msg:
JIRA cannot proceed with the upgrade as you are not logged in as a JIRA administrator, or this version of JIRA cannot recognise administrators from the version that you have upgraded from.
To proceed, log in as a JIRA administrator. If you cannot log in, override this requirement by setting the system property '-Dnon.admin.upgrade=true', then restarting JIRA.ⓘ
So I'm trying to go with the 2nd option where I overwrite the system property but it would be nice if they would mention the filename and path so that I can find the property. So where can I find this property?
Atlassian support help me very well!!
At the end this problem was also described in: https://jira.atlassian.com/browse/JRA-37644
For me I only had the xml backups so the rollback I didn't want to try and changing the system property didn't work, but the option with running the query did work fine.
Thanks for your effort
Thanks for your answer. I have tried both the following lines:
JVM_SUPPORT_RECOMMENDED_ARGS='-Dnon.admin.upgrade=true' in setenv.sh
set JVM_SUPPORT_RECOMMENDED_ARGS=-Dnon.admin.upgrade=true in setenv.bat
Both didn't change anything at the startup. You are talking about the environment, but it is a window install so that should then be the environment variables. But any idea how to call them?
Anyway I also put in a support request at Atlassian because I do have a valid license so this screen shouldn't have come up in the first place. Thanks anyway!
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