This archive doesn't contains any valid attachments

why i got this error "This archive doesn't contains any valid attachments" and how i can fix it?

2 answers

Hi there, Could you please provide more information on what action you are trying to accomplish? :)

0 votes

try unzipping your backup and uploading the jira data and the attachments as separate zip files?

The JIRA importer will sometimes fail on a zip that has both the jira data and the attachments in a single Zip files. 
One zipfile should have the following two files:

  • entities.xml
  • activeobjects.xml
    the other zipfile should have the following:
  • data (folder)

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