This archive doesn't contains any valid attachments

why i got this error "This archive doesn't contains any valid attachments" and how i can fix it?

2 answers

This widget could not be displayed.

Hi there, Could you please provide more information on what action you are trying to accomplish? :)

This widget could not be displayed.

try unzipping your backup and uploading the jira data and the attachments as separate zip files?

The JIRA importer will sometimes fail on a zip that has both the jira data and the attachments in a single Zip files. 
One zipfile should have the following two files:

  • entities.xml
  • activeobjects.xml
    the other zipfile should have the following:
  • data (folder)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 18 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

45 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you