There was a problem granting user XXX access to JIRA. You may wish to try the operation again.

1. Imported data to Jira

2. Created a user

Cannot let him use jira

2 answers

1 vote

I've seen this error message when Jira is struggling to get to an external user directory (Crowd or LDAP for example) and when I'd made a total mess of the internal user scheme once.

Could you check the log file to see if there are errors in there? They can be a lot more useful than what you get on screen.

:) I didn't realized the error message was in the question title ...

Can you give more details:

  1. The user is not able to login?
  2. The user does not have some permissions ?
  3. Have you tried re-setting the user password ?

Any more details will help...

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,401 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you