There is no renewal option for Jira, Jira Agile or Service Desk

There doesn't seem to be a clear description of the renewal options for JIRA Server. It appears that a new license has to be purchased. Is this really the case? Considering the already high renewal cost this seems punitive to existing customers.

1 answer

0 vote

No. If you have an existing license, you can upgrade now. Upgrade to JIRA core, if you do not have JIRA Agile or to JIRA Software if you have JIRA Agile. It won't cost you anything.

Next renewal might cost you a bit different (compared to previous renewals) based on the usage at that time.

@Jobin Kuruvilla [Go2Group]

This does not appear to be the case, when I click renew link at for our JIRA Server license the only option I have it JIRA Software and all that I need is JIRA Core.

Upgrade link leads to JIRA Software with next user tear selected and not JIRA Core as an option. 

So how does one renew existing JIRA Server to JIRA Core?


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

819 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you