There is no JIRA Import button under System Edited


I made a backup of my Cloud JIRA following these steps:

I am now following these steps to import my backup:

However, there is no 'JIRA Import' button, as shown in the instructions:

How to import a backup file




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Hi Jordan,

I'll just answer you here first rather than on the older case.

The Restore System, which is what the new import option is called, can be found in JIRA Administration under Import and Export

The URL is as follows:


Try that and let me know if you have any trouble.

Kind Regards,

Hi Shannon, thank so much for the help. I went to the link and I didn't have the correct permissions. I was able to get the correct permissons (site-admin) and now I'm uploading my JIRA backup. Thanks again!

Super! Thank you for confirming that :) 

Take care and have a pleasant rest of your week.

Kind Regards,

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