There is a bug in Jira and i dont know where to send

Elvin Huseynov May 17, 2021

I am using Jira on my company's server and when trying to drag tasks with cursor on "In progress" tooltips appear and stuck on monitor. No way to dismiss it.

jira_bug.png

2 answers

1 vote
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2021

Hi @Elvin Huseynov and welcome to the community!

That looks weird!

  • Have you tried the usual like different browser/cookie and cache clearing/..
  • Is this something that only happens to you or are also other users affected?
  • Do you see anything in the browser console?

 

If nothing shows up you can direct a support call to Atlassian directly. They can be reached through the support portal if you have an active maintenance contract.

https://support.atlassian.com/contact

0 votes
Tuncay Senturk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 6, 2022

Hi @Elvin Huseynov 

Have you found the root cause of this weird problem? Thanks!

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