• Community
  • Products
  • Jira Software
  • Questions
  • There is a big latency with JIRA and it is affecting the performance. Why is it so slow? I have looked into our network and its not an issue. Something with the URL?

There is a big latency with JIRA and it is affecting the performance. Why is it so slow? I have looked into our network and its not an issue. Something with the URL?

Lukas R Heiser December 12, 2016
 

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 12, 2016

It's most likely to be the connection from the US data centres to your clients than anything else.

However, start by defining "slow" - is it page loads?  Javascript?  etc?  Are there patterns like time (e.g. always runs slow at 3pm), user activity (reading stuff is fine, bulk-edits are slow) or is it the same constantly?  And so-on.

Suggest an answer

Log in or Sign up to answer