I am trying to add transitions onto a workflow, but the issue view only allows two transition action buttons, while hiding additional transition action buttons under a painstakingly not user-friendly Workflow dropdown. I've searched all over the Internet, and haven't discovered a way to do it. I've read it's in the home directory, but there's not even a way that I can get there with the system I have–an additional horrible user feature. I'm dealing with regulatory and compliance transitions that I'm trying to set up, so it's mandatory that I get this done quickly. I also can't find a tech support number. Please get back to me as soon as possible.
Which "interwebs" answer are you referencing? I'm looking at:
Looking at my lab, the file in question needs to be created, in /home/jira/jira_data. How is it you can't get to that? Do you need to engage someone in your organization's IT department for filesystem access?
I have a feeling it's something Atlassian support will change for you if you raise a support request telling them a number for how many to show before moving to a menu (which was a deliberate UI decision taken a while ago based on many users complaining that there was too much on-screen in that area)
As stated above, this can't be done with a JIRA OnDemand (cloud) instance. Here's how you'd make this configuration change with a JIRA Server instance:
To change the number of transition buttons from the default of two:
By default, the first two transitions appear as separate buttons in the set of transition buttons. Additional transitions appear in the Workflow menu. The order in which these buttons appear is based on the order defined in the .
jira-config.propertiesfile in your JIRA application home directory. See Making changes to the
jira-config.propertiesfile for more information.
X' in the
ops.bar.group.size.opsbar-transitions = Xproperty of this file to be the number of transition buttons required before the Workflow menu.
jira-config.propertiesfile, add it. Otherwise, a default value of 2 is assumed.
Ideally, JIRA would add the ops.bar.group.size.opsbar-transitions property as a configurable option for JIRA OnDemand instances under Administration >> System >> Advanced Settings.
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