The Jira platform, allows connection with O365? Through POP3 / IMAP i / o SMTP protocols?

The Jira platform, allows connection with O365? Through POP3 / IMAP i / o SMTP protocols? We have JIRA Server 6.0.2

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It supports standard setups for POP3 and IMAP for incoming mail, and SMTP for sending.

However, I'm not sure that office 365 runs them as per standard, as I've heard people are unable to connect because it's broken and only implements the rather poor MAPI protocol

Hi Nic¡

My client wants to move all the POP3 servers to office 365. I think this will affect the operation of mail handlers.

He is telling me that O365 has POP3 / IMAP service for receiving mail, as well as SMTP for sending. If the mailboxes have user and password, he does not see difference with the current configuration.

Some months ago, I tried to configure the mail handlers, for incoming mail, with servers created in O365 and we had several problems. In the end, it did not work.

What do you think?

Thank you so much

Veruska

If the servers are behaving to the IMAP/POP3/SMTP standards, then they should be fine.

I can't help you with "several problems, it did not work" without knowing what you set up and how.

(One quick and dirty test though - from your machine, or better, the JIRA machine, try a simple "telnet mailserver 25" - if the smtp server is ruunning correctly, you should get a login prompt.  If it's not running correctly, you'll get a connection refused.  You should check with your admin that the port 25 is the right one - it'll be different for running a secure mail server, and possibly different anyway - 25 is just a default)

 

Ok..Thank you so much¡

Best regards,

 

Veruska

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